Guarantees of shipments and returns

Holz02Colourbox

Delivery times and shipping charges

There are 2 modes of delivery:

Normal delivery of 8 to 10 days: free

Fast delivery 3/5 days:  6$

IMPORTANT

Orders that include personalization must be added 24 hours extra. We currently ship throughout the whole world. The delivery times are counted in working days from Monday to Friday.

Orders placed after 5 p.m. are processed on the next business day.

 

PERSONALIZATIONS

If your order is customized with Design Service, we will send you an email with the design test. If you do not answer the mail before the delivery deadline you have chosen, we will choose for you the design that we think will be better and we will send it to you, so that it does not arrive later than expected.

Returns

Returns are free for all products, except for custom products. To make a return, you must inform the company within 14 calendar days of receiving the order. We will indicate the instructions for the return.

Once the package has been received and the return has been confirmed, the full amount of the sale will be refunded by the same means that the payment was made within a maximum period of 15 days.

« Contact here to make a refund

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